IT Support and Service Contracts


If you're looking for affordable IT support which ensures that your computers work as they should, you've just found it. Grafixation are small enough to give you the individual attention that you deserve yet experienced enough to tackle even the most complex of IT projects. We can help you to choose IT solutions that will tackle your issues and provide for your needs by understanding your requirements at the outset and matching those with the correct technology.

Our Service Contracts allow for better cost forecasting as you pay a single price per month for all of your users. There are no "standard plans" - every contract is tailor-made to suit your needs. We will survey your existing infrastructure, supply you with the inventory of your equipment such as PCs, laptops, printers etc. that will be covered under the support contract then provide suggestions for regular maintenance and the hours required per month to keep everything running smoothly. Our contracts are very flexible and we can provide you with all the cover you need.

John Waring, Pinpoint Limited

2010: The IT support service that we received from Grafixation during the last year played a significant part in our ability to recover quickly from the loss of our head office to fire.
2006: Grafixation have been extremely helpful in the development of two web sites for Pinpoint, one for the UK and one for the U.S.A. Their approach is very practical and friendly and they are able to cope with the inevitable changes of mind that occur. They offer sound advice and produce good, easy-to-understand sites. I am very pleased with the relationship that we have with them.
Mark Wilkinson, Design Specialist, Colchester UK, 2012 (from LinkedIn)

I have asked for advice from Mo on a number of occasions about web design matters and she has always been very helpful and reliable.

Service Category: Graphic/Web Designer | Year first hired: 2006 (hired more than once) | Top Qualities: Great Results, Expert, On Time
Bruce Jordan, Director, Eye T Solutions Ltd., 1999

Mo has a tremendous grasp of project requirements, given even the most tenuous outline brief. Where innovative techniques are involved, Mo will take these on board with enthusiasm, often refining them with constructive input. Above all, Mo will work all hours necessary to achieve targets, particularly when the work of others is dependant on her prior input. Honesty, integrity, indeed all the best characteristics that could be called for by an employer, are encompassed in Mo's personality.
Dr. Bob Davidson, Textile Sales Engineer, Stevenage UK, 2012 (from LinkedIn)

I have known Mo for a number of years, and found her to be the first person to turn to in all things internet. She has helped me a number of times in my career, when I was asked to put together website draft ideas for the different agencies I have worked for. I have had the pleasure to use many of the sites she has designed and maintained over the years, and can find no fault in them at all. They tick all the boxes. Mo is extremely warm and friendly, diligent and customer focussed, and goes the extra mile to offer a first-class service.
Justin Mayes, Rivendell Outdoor, 2012

Grafixation completely sorted out all our problems. Removing the viruses from our PC and clearing it up allowing it to run so much smoother. They also reprogrammed parts of our Actinic site that was damaged, and even went on to repairing our payment side of things (Worldpay). Without them our website would have been useless but before we knew it the sales were coming back. Great service, friendly people and best of all a great price, would recommend them to everyone in need of help with computers.
John Reid, Freelance developer, Margate UK, 2012 (from LinkedIn)

Mo is a an excellent web-developer and designer with an astute eye to detail and excellent instinct of visual design. Work that we have entered into together has been a good experience, with creative ideas free-flowing and a practical approach to implementing solutions. A great person to work with.
John Keefe, Industrial Display Systems (Fife) Ltd., 2006

Grafixation designed, and have updated our website for the past three years. For a small company competing in a global market, the web site is invaluable in making contact with new customers as web searches are often the first tool used by procurement and project design staff. Due to changes in clients ownership, structures and personnel over the years, contact with established clients can also be lost. As part of our business is in updating our installed mimics, the website ensures this business is retained. Grafixation have provided a prompt and cost effective service to us and we have no hesitation in recommending them.
Kelvin Boys-Yates, Tour, Production & Stage Manager, Llandudno UK, 2012 (via LinkedIn)

Mo is very experienced in all aspects of internet website working, I can recommend her very highly.

Service Category: Graphic/Web Designer | Year first hired: 2000 (hired more than once) | Top Qualities: Great Results, Expert, High Integrity
Peter Hamilton-Gray, Graybyrne Associates Ltd., 2005

We have used two departments of Grafixation with success and satisfaction. They have designed a bespoke database to serve the requirements of three divisions of our company, giving easy access to and manipulation of the information stored for our client base, in order that we may easily keep them informed of the developments of our own operations. More recently they have designed our web site to take account of our changing philosophy and requirements. In each instance, our requirements have been addressed with enthusiasm and in a professional manner. We would not hesitate to recommend them to other developing organisations.
Timo Groenendaal, Public Relations and Communications, The Hague Area, Netherlands, 2012 (from LinkedIn)

Mo is a very good, but above all customer focussed, web and graphics designer. Clean designs that do exactly what you want them to. Whenever I had questions, the response was always quick and clear. Mo is a pleasure to work with.
John E. Miller, John E. Miller & Co., 2005

I would like to put on record on behalf of our company, John E. Miller & Co. Wholesale Fruit & Veg. Merchants, our complete satisfaction with the service we have enjoyed from Grafixation. Sorting out our network problems, initiating E-mail facility and installing Broadband were all effected with efficiency and enthusiasm.
Jo McCafferty, Independent Musician, Aberdeen UK, 2012 (from LinkedIn)

Grafixation ticks all the boxes actually but could only pick three. They have looked after my website in good times and bad and have always provided quick accurate results. I have used Grafixation since 2001 and have never had a problem - can't say fairer than that really!
Service Category: Web design. Year first hired: 2001 (hired more than once). Top Qualities: Personable, Expert, High Integrity
Anne-Marie Macklin, Claude Systems Ltd., 2006

Grafixation have been assisting Claude Systems Ltd with our IT requirements for almost two years now and we have been more than satisfied with the prompt and knowledgeable response to a variety of problems we have encountered. We would have no hesitation in recommending Grafixation to anyone looking for either computer support or Web site design.
Richard Thresh, Architecture & Planning Professional, Crewe UK, 2012 (from LinkedIn)

From my experience and knowledge of Mo's work I have concluded that she is diligent and customer focussed, offering a first-class client experience and outstanding value for money. When seeking high quality UK web design and business support consultancy, Grafixation would be my first point of call. I can whole-heartedly recommend Mo as a thoroughly adept and knowledgeable professional.
John White, JEA Engineering Components, 2007

Having used Grafixation to design and build our web site we would thoroughly recommend them to any company. We found them to be competent, professional and resourceful and guided us through the process excellently.
Stuart Mitchell, Graphics Illustrator, Aberdeen UK, 2012 (from LinkedIn)

Mo has worked for us, primarily as a Web Designer, we have found her to be brilliant value, personable and a real asset, she's highly knowledgeable and has always worked to give us great value for money with real flair, can't recommend Grafixation enough.
Service Category: IT Consultant | Year first hired: 2004 (hired more than once) | Top Qualities: Expert, Good Value, High Integrity
Jackie Hateley, Flokati Rug Company Ltd., 2005

Grafixation designed and have been updating the Flokati Rug Company web site for almost 5 years. They included an e-commerce system which has not only proved very valuable in terms of on-line sales but also easy to understand. Grafixation's support has been excellent and they have always been quick to respond. We have no hesitation in recommending them to anyone looking for web site designers or a computer support company.
Jeff Kuhns, Lead/Advisory Business Analyst, Omaha NE USA, 2012 (from LinkedIn)

Working with Mo Warden over a long period of time, she has consistently demonstrated the ability to take a customer's ideas, and create a very pleasing and constructive web site. Mo takes great pains to include detail in her work that is much more than the average web site. Her creativity and thoroughness are also very remarkable compared to the labor force out there today. If I could leverage help from Mo, I would have no worries in incorporating her into a team and would have confidence that I would be incorporating a leader into my project. I look forward to other opportunities I can work with Mo on a regular basis.
Christan Leenders, Web Designer/Owner Christan Beheer B.V., Nijmegen NL, 2012 (from LinkedIn)

I know Mo Warden from our cooperation on various websites. Mo is a professional designer who is very pleasant to work with. She's punctual, very loyal, clear in giving instructions, and an inventive troubleshooter.

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